Wednesday, April 28th, 2010
Goals Objectives and Protocol
Goal:
It is imperative that we understand the Goal (patient Satisfaction). The only way, to guarantee a pleasant dental experience for both patient and dentist is by Pre-design, and strict protocol of procedure.
Objective:
1. Patient understanding of treatment experience.
2. Minimal chair time
3. No surprises during execution of treatment plan
4. Patient satisfaction!!
The only way that this can be achieved is if the Dental Team is on the same page.
Protocol:
1. Initial contact and treatment planing
2. Impressions for Diagnostic and Photos of patients
3. Presentation of Diagnostic (patient feedback) and accept or reject treatment
4. Prep and Temp utilizing stents provided
5. Impression of preps is sent to to us plus impressions of temps for duplication
6. Delivery Day. No Surprises
Who we are:
We do not accept all cases. We do not use an assembly line model for fabrication. All cases
are given our personal attention and analyzed through peer review of the team. We have a cosmetic dentist for consultation when design and quality control is needed.
Personal Note:
Even though we enforce a strict protocol for fabrication, we understand that each case has different considerations. Input is appreciated (positive or negative) as we are here to create a partnership with you and we continually refine our technics for a smooth experience for the patient. This takes communication.
We have established a road map. (Goal)
A. Dr. Responsibility
1. Patient confidence and understanding of procedure and patient input and concern.
2. Accurate impressions, centrix index and shade
3. Patient acceptance and input of esthetics
4. Delivery of restorations and Patient Satisfaction!
Our Responsibility:
1. Communicate to you any variable involved (No Surprises)
2. Duplicate final restorations to temp esthetics
3. Deliver restorations as flaw free and esthetically acceptable as humanly possible
4 Deliver on time
There are so many considerations involved, tissue management, spacing, shaper occlusions- exc.
It would take you two days to read. If you have any questions or concerns please feel free to call me at 781-788-0008.
Ed Touran
Wednesday, July 8th, 2009
This week we received an inquiry from a very prominent dentist. He was told that he could send his digital impressions to us and that we would be able to fabricate a full arch of crowns. We were flattered by his request especially since he employs an in house full time technician but responded by saying that we felt the technology was not ready to do this. For large cases, conventional impression making and bite recording are necessary for an ideal mounting and model creation so that optimal esthetics, occlusion and fit are possible. It would be nice to believe that everything could be designed and created from digital impressions but it is impossible to confidently modify the restorations once fabricated by a machine without a master model. If you are committed to excellence, conventional dental impressions are a must.
Thursday, March 5th, 2009
In an article written in the February 2009 issue of LMT, they discuss the ten reasons dentists switch laboratories. The top four are:
We agree with this information and have set up our lab to guarantee that you will not have these problems here. Our system guarantees the result you want. We realize change is hard, but we can guarantee that you will never leave us for one of these four reasons.
Monday, February 9th, 2009
We are here to serve the dentist seeking 6-10 anterior units or full mouth reconstruction. We do not fabricate one, two or three crowns. You can get this service anywhere but we believe it is impossible for you to find the service provided in the time it takes us.
