Wednesday, April 28th, 2010
Goals Objectives and Protocol
Goal:
It is imperative that we understand the Goal (patient Satisfaction). The only way, to guarantee a pleasant dental experience for both patient and dentist is by Pre-design, and strict protocol of procedure.
Objective:
1. Patient understanding of treatment experience.
2. Minimal chair time
3. No surprises during execution of treatment plan
4. Patient satisfaction!!
The only way that this can be achieved is if the Dental Team is on the same page.
Protocol:
1. Initial contact and treatment planing
2. Impressions for Diagnostic and Photos of patients
3. Presentation of Diagnostic (patient feedback) and accept or reject treatment
4. Prep and Temp utilizing stents provided
5. Impression of preps is sent to to us plus impressions of temps for duplication
6. Delivery Day. No Surprises
Who we are:
We do not accept all cases. We do not use an assembly line model for fabrication. All cases
are given our personal attention and analyzed through peer review of the team. We have a cosmetic dentist for consultation when design and quality control is needed.
Personal Note:
Even though we enforce a strict protocol for fabrication, we understand that each case has different considerations. Input is appreciated (positive or negative) as we are here to create a partnership with you and we continually refine our technics for a smooth experience for the patient. This takes communication.
We have established a road map. (Goal)
A. Dr. Responsibility
1. Patient confidence and understanding of procedure and patient input and concern.
2. Accurate impressions, centrix index and shade
3. Patient acceptance and input of esthetics
4. Delivery of restorations and Patient Satisfaction!
Our Responsibility:
1. Communicate to you any variable involved (No Surprises)
2. Duplicate final restorations to temp esthetics
3. Deliver restorations as flaw free and esthetically acceptable as humanly possible
4 Deliver on time
There are so many considerations involved, tissue management, spacing, shaper occlusions- exc.
It would take you two days to read. If you have any questions or concerns please feel free to call me at 781-788-0008.
Ed Touran
